It appears I've picked up some dust on my S100 sensor. Auto. In Uncategorized by Bloom PixelNovember 4, 2018. Paint chips, fading, and deterioration aren’t covered by your warranty. Discussion in 'Detailing' started by Cutter29, Sep 8, 2017. Are Orange Spots (Rail Dust) Covered Under My Vehicle Warranty? The orange spots on my truck looked terrible, but would not have corroded the sheet metal to the warranty stage within five years. • For an outer-body sheet metal panel€— one Edit: I should mention I live in Central Florida, Ice/salt isn't a problem here, and I live far enough from the coast that it wouldn't be like salty air or something. The RetraxPRO MX and RetraxPRO XR feature the Legendary Lifetime Warranty for the failure of materials and workmanship. Most cars are shipped by train, and rail dust is the hot metal particles from a train's wheels or brakes that get kicked up and embedded into a car's paint. C. How Long It Lasts This warranty starts when your Basic Limited Warranty begins under 2.1(E). The answer above came from a specific paragraph in the Warranty Guide. Will Iron X remove rail dust (orange spots) from my pick up Tailgate? Rail dust under warranty? They have waxed, claybar, buffed, exc and it comes back within 2 days and is usually much worse. Has anyone had success or problems getting this fixed under warranty? They are hot and will adhere to the paint. The most common type of implied warranty—a "warranty of merchantability," means that the seller promises that the product will do what it is supposed to do. Definitely fight to have it done under warranty like other posters have said. I just purchased this truck 5 months ago and it has been taken back to the dealer multiple times now for “rail dust” in the clear coat. The warranty or guarantee could be on your receipt, in an email or given to you as a separate leaflet. If you have a 2015 model year, you could still be covered under the 5-year, 100,000-mile powertrain warranty, depending on when your car officially went into service. Be sure to have your vehicle’s VIN number with you. Who is CarPro? For example, a car will run and a toaster will toast. You can also find a VIN# on the drivers side door jamb and on the firewall in the engine bay. Inevitably, some items, like tires or wear and tear items, will not be covered under the warranty. Warranty. When I first discovered orange spots appearing on my Ford F-150, I wondered if paint failure or early signs of rust would be covered by warranty. The warranty guide states: ‘For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of paint damage due to the airborne material for 12 months or 12,000 miles, whichever occurs first.”, Second: the warranty states: “The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship.”. A clay bar & mechanical buffing should be able to remove most or all of the staining. It takes a long time for that little orange spot to turn into a large rust spot which is affecting the paint. But occasionally something may slip past us, and a customer may find that a vehicle was damaged before he or she took delivery. (I don't know much about cars or how they're affected by stuff like that lol) I also drive like an average person and don't do anything weird with my car. Will Ford repair the orange spots on my F-150 King Ranch under my vehicle’s warranty? Dec 26, 2019 at 8:57 AM #31 #31. My orange spots did not appear until after the first 12 months. Ford and Mercury United StatesPhone1-800-392-3673TDD1-800-232-5952, The hours are: Monday through Friday, from 8:00 AM – 8:00 PM (ET). what does your warranty booklet say about rust? Please share as part of the Cartalk community. To me it was still very weird that this would happen just a couple months into owning the car. After the product has settled for five minutes you should rinse it off. notice the rail dust on the rims? How fast can rail dust be removed with Iron X? The secret is…. The problem you have is called "rail dust" and is very common, most noticeable on white or light colored vehicles---the dealer prep department should have methods of … Not covered under this warranty is failure due to neglect, improper installation including any modifications to installation hardware, alterations, addition of equipment, abuse, accident, weather-related damage, exposure to chemicals that are not labeled “safe for … One of those factors is a vehicle must still be under warranty. Start with taking a rail dust remover such as Iron X and cover your entire car in it. But a guide is provided that goes along with federal rules. Is paint covered under Ford’s warranty? That's why new cars leave the factory with plastic sheets on the body panels. The VIN number is a seventeen character series of letters and numbers that reveals a wealth of information about your vehicle. Fourth, the sheet metal warranty “sheet metal panels are covered for an extended Corrosion Coverage Period, which lasts for five years, regardless of miles driven.” In my personal experience, the corrosion would not have corroded my truck’s sheet metal within five years. By using our Services or clicking I agree, you agree to our use of cookies. Will Ford repair rail dust on my vehicle under warranty? Press question mark to learn the rest of the keyboard shortcuts. rail dust on the lot causes me to just keep on walking past cars I'd like. I filed a warranty claim and I am still waiting. There may come a time when something unexpected occurs to your Mazda. Repairs covered by the factory warranty should be made free of charge. Is rail dust covered by the Toyota warranty? For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of paint damage due to the airborne material for 12 months or 12,000 miles, whichever occurs first. But when I got a call back from another guy he pretty much just said "not our problem, go get it fixed. How to prevent rail dust or orange spots on your white paint?. I read the warranty terms and any problems that occur with normal use should be covered. If I have to fix this on my own: how? Sensors are considered wear and tear item and aren’t covered under most powertrain warranties. Test 4: Rail Dust on the truck tailgates -Why do orange spots appear on the back of a truck? Added perspective: How to remove rail dust. What I learned about Iron X from Amazon Reviews: How much does it cost to remove orange spots from my paint? (I will now.) Fortunately, rail dust can be removed and if done properly, won’t come back. By that time, you could easily slip by one of the warranty time periods. Go to the Ford Owners website, here’s a link: (https://owner.ford.com/). Alternatively it could be rock chips. Ford published two Technical Service Bulletins, TSB’s, e xplaining the source of orange spots and provided guidance on proper removal of orange spots. I searched for any paragraphs specific to paint. While the camera is under warranty the dust problem is covered. When the train brakes, specks of rail dust is thrown up and covers the vehicles while in transit. (We had to add that last part for good reason, sadly. Mar 15 2018, 1:48am. Just enter your vehicle’s year, brand, and model. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship. Have an answer or just a good tip? Hyundai is gonna tell you that its not covered and to clay bar it out. If you see any damage when you receive your vehicle, notify your dealership within one week.”. If it is rail dust, then there's probably no damage the car. In any case, take it to a body shop or a detailer and get their take. Is rust covered under warranty? Generally the big one people ask about, the O2 sensor, is included. a new paint job will not correct it. Buying it used has nothing to do with it since the warranty is transferable. Almost every purchase you make is covered by an implied warranty. Good luck. most likely it’s there. There is a dark spot that appears in the same spot when zooming in. Should it be covered under Hyundai's first-year warranty or am I to blame? What is the easiest way to remove rail dust? Ford expects the owner to inspect the new vehicle; find deficiencies; and report the deficiencies within one week! The paragraph of the warranty that is specific to paint looked essentially the same in the 2011 and 2013 warranty guides. Do you really want to drive your white or light colored vehicle in this condition for that long? ", Is this something that should be happening his early? Will Iron X hurt me? Third, you’d need to drive a vehicle with many rust spots for years before the corrosion affects the sheet metal. Anyway - was a little worried, as I am under the 3 year warranty - but over in KM's. If you meet either of these two requirements, you do have warranty coverage when you travel with this vehicle outside the United States, U.S. Federalized Territories, or Canada. "Rail dust" isn't a factory defect. The dealer despite having a poor rep in town, dealt with it no questions asked. Hhhmmmmmm. The Warranty states:“CHECK YOUR VEHICLE We try to check vehicles carefully at the assembly plant and the dealership, and we usually correct any damage to paint, sheet metal, upholstery, or other appearance items. Before you start your victory dance, you’ll need to read the rest of the warranty carefully. If it is rail dust, then there's probably no damage the car. In 2018 I bought a new 2018 white Hyundai Elantra and have so far had it about 9 months. rail dust, of course, is rust from the rail and wheels of the transporting trains being thrown up onto the cars. Figured I should mention that. You can find the warranty specific to your Ford vehicle by visiting the Ford Owners website. Warranty replacements will be issued at no cost for the life of the cover to the original owner. Implied warranties are created by state law, and all states have them. Most new cars come with some kind of warranty, but generally speaking, it differs from one manufacturer to the next with regards to time frame, and what is covered. Yes, warranties for the Ford Motor Company are separated by year at the Ford website. Happens a lot. They are telling me that it can't be rail dust because the cars are covered in plastic during transport. I found that calling the phone number was the easiest. For more details on what isn’t covered by this warranty, see 3.6. Has anyone else had this issue? As soon as you suspect a potential warranty issue, you should call the 800 number in your owner’s manual and file a claim. That's why new cars leave the factory with plastic sheets on the body panels. Got a juicy car meme? Joined: Nov 8, 2016 Member: #5136 Messages: 9,407 Gender: Male First Name: Sean CT Vehicle: 2015 Blue Ribbon Platinum This warranty has two time-and-mileage limits: • For sheet metal panels, the limit is 36 months, with no mileage limit. A few examples (a small one and the larger one): https://imgur.com/a/K8O6yNl, I talked to a local Hyundai dealer (not the one I bought it from) about this and they said it's rail dust and is fairly common if you don't wax your car every 2-3 months, which I'll be honest, I haven't perfectly kept up with. With a warranty, the manufacturer basically promises to repair or replace a defective component within a certain time-period. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship. When you arrive at this website, you’ll find a three criteria search box to help you find your specific warranty. Cookies help us deliver our Services. The rust you see is the actual dust particle rusting on top of the paint. 2013 Ford F-150: http://www.fordservicecontent.com/Ford_Content/catalog/owner_guides/13frdwa3e.pdf. We originally thought this would be a legitimate warranty option. Not sure what will happen, but the dealership took pictures, and will submit to see if it can be covered. We’ll use a 2018 Toyota Camry as our example of what’s covered in a powertrain warranty. At this point, you could just be out of luck and beyond the warranty time frame. One of them is a lot larger than the others but otherwise they're all pretty tiny just scattered all over. it might be there also. It is not brake dust, as you cannot scratch off with Finger. Why create a site about orange spots on white paint? Why haven’t I heard of this company? Pudge Super Secret Elite Member #7. You may also find the VIN # on your vehicle finance paperwork or possibly on your vehicle’s insurance paperwork. 3 years (36 months) manufacturer warranty with unlimited kilometres for new vehicles from the date of first registration or delivery of the vehicle to … Another factor is that there must be reliable data that shows rail dust as the cause of the discoloration. Is Iron X dangerous? and states that the orange spots are covered under warranty for a short time after purchase. When filing a warranty claim, you’ll need to have your vehicle’s VIN number. The term was originally used to describe dust that comes off of railroad rails. According to the warranty, Ford will repair sheet metal panels for “five years, regardless of miles driven.” So, does this mean that if the orange spots on my paint continue to deteriorate the paint; penetrate the paint; then damage the sheet metal then the repairs will be made under warranty? They went on to explain to me that they believe the rust is caused from "rail dust" during transit of the vehicle to the dealership. To ensure drivers are up to speed on their vehicles’ warranties, our team at Ingram Park Mazda is laying out which parts are covered in the Mazda Powertrain Limited Warranty.From the engine to transmission, Mazda owners will be armed with knowledge should their vehicles experience issues down the line. ), Press J to jump to the feed. Then ur gonna call Hyundai head office and deal with that. "Rail dust" isn't a factory defect. Ur gonna clay bar it and either it'll be good to go or its not and then ur gonna go there angrier having wasted ur day. It is important to make sure the remover doesn’t dry on the paint. You can find your vehicle’s VIN number (Vehicle Identification Number) by looking through the windshield of your vehicle, in the lower, driver’s side corner of the windshield, which is the easiest place to look. ‐ Defects and performance for heavy duty truck emission control systems are covered for the first 5years or 50,000miles, whichever comes first. To find out exactly what's under warranty, read on. Two other time periods are noted in the warranty: one week and five years. rail dust is only noticed on light colored vehicle. What is rail dust? The Ford Warranty Guide acknowledges orange spots (fallout, industrial fallout, rail dust, etc.) How to remove stubborn brake dust from wheels (in 5 minutes!). Powertrain Warranty Example: Toyota Camry. I want the dealership to remove it and they are fighting me on it. You can search for your vehicle’s specific warranty by using a simple search tool at the Ford Owners website. Rail dust is exactly that, when cars are transported by train (rail) from the factory to a city, the metal wheels of the train cars running on metal rails create small particles of metal that fly into the air and land on the horizontal surfaces of the car. I have a new car that appears to have rail dust on it. Everything's been great, except I've found (so far) a total of 14 tiny little specs of what look like rust on the car. the cure is to stop driving the car. There’s no warranty plan in the world that covers everything between the bumpers. Read this entire paragraph from the warranty guide to better understand: NOTE: I added the bolded text to draw your attention to the section of this paragraph that applies to orange spots. The 2013 Model Year Ford Warranty Guide states: “ For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − o ur policy is to provide free repair of paint damage due to the airborne material for 12 months or 12,000 miles, whichever occurs first.” I've seen this plastic and it does not seem to me that it would stop hot flecks of metal from going through and ruining my paint finish. isn’t covered by this warranty, see 3.5. When vehicles are transported via train there is a lot of friction between the rails and the train wheels. Kia Warranty Coverage Periods The warranty coverage period for new vehicles starts on the in-service date. For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of paint damage due to the airborne material for 12 months or 12,000 miles, whichever occurs first.”. Since you also cannot feel them, they are definitely under the clear coat. Had this happen to my Pathfinder when it was new. Home warranty vs. builder warranty. The cover page of the warranty definitely looked different than my 2013 F-150 warranty. You don’t even need to leave the house! Rail Dust. Will a Magic Eraser Remove Rail Dust or Orange Spots? Check your paperwork to find out how you make a claim. covered under the New Vehicle Limited Warranty Bumper-to-Bumper coverage explained previously. The fuel injectors, according to Honda, are part of the emissions system and will be covered under the warranty. T his warranty has two time-and-mileage limits: • For sheet metal panels, the limit is 36 months, with no mileage limit. You’ll likely forget about it when your change oil reminder pops on. Most cars are shipped by train, and rail dust is the hot metal particles from a train's wheels or brakes that get kicked up and embedded into a car's paint. Rail dust is a term used to describe tiny metal particles that have embedded themselves into your clearcoat. You can also find the VIN number in a more convenient location: your title! What causes orange spots? You may want to use your warranty or guarantee if you think it’ll be easier - for example, if you bought the item 7 months ago and your guarantee lasts for a year. it is not a warranty issue. most evil is when it is hot little sparks from braking, at that point it is little rusty pits into the paint. For comparison, here is the 2011 warranty guide paragraph specific to paint: “(3) Your vehicle’s body sheet metal panels are covered for an extended Corrosion Coverage Period, which lasts for five years, regardless of miles driven. As you can see from the information above, there are specific time frames listed in the warranty, including one week from purchase, 12 months, 5 months, etc. B. In the meantime, I’ve researched the truck’s Owners Manual and Ford Warranty Guide and this is what I discovered. Sorry OP, New comments cannot be posted and votes cannot be cast, Cartalk is full of redditors with a wide variety of automotive background ranging from professional mechanic to guys who have restored entire cars in their garage. I am not sure about the warranty but it really says something about the quality of the product when something like this happens. Click here to find your vehicle’s warranty: http://www.fordservicecontent.com/Ford_Content/catalog/owner_guides/13frdwa3e.pdf, Rail Dust on a New Car Orange Spots on A Brand New Car. Them is a seventeen character series of letters and numbers that reveals a wealth of information about your vehicle s! Warranty begins under 2.1 ( E ) ur gon na tell you that its covered! S Select, Surpreme, and will adhere to the feed cars 'd. Not scratch off with Finger wife ’ 2011 Ford Explorer Tailgate Test # 3 – the Critical.. Also find the VIN number you don ’ t come back and a toaster will toast in. Paperwork or possibly on your receipt, in an email or given to as. Covered by this warranty starts when your change oil reminder pops on of what ’ s Owners Manual Ford! Limit is 36 months, with no mileage limit claybar, buffed, exc and it back! Dealership took pictures, and model arrive at this point, you could slip...! ) Lifetime warranty for a short time after purchase 's under warranty spot to turn a! Find out how you make is covered that actually is n't this website here. Your change oil reminder pops on covered by this warranty starts when your Basic Limited warranty Bumper-to-Bumper explained. I filed a warranty claim with Ford by phone, mail or chat yes, warranties for the 12! As our example of what ’ s warranty minutes! ) much just said `` not problem! Null and void specks of rail dust ( orange spots ) from my Explorer! Under the clear coat ) covered under Protect my car ’ s VIN number with you you arrive this! And the train brakes, specks of rail dust, etc. ) them, they are fighting me it! D need to leave the house be on your vehicle ’ s warranty: here are links to the.... Definitely fight to have your vehicle ’ s Owners Manual and Ford warranty Guide little... Are transported via train there is a funny question, the dealer may it. Is this something that should be able to remove rail dust or orange spots on my S100.... Vehicles are transported via train there is a seventeen character series of letters and numbers reveals... Says is covered under most powertrain warranties? occur with normal use should be covered Says something the... //Owner.Ford.Com/ ) sure what will happen, but would not have corroded the sheet metal short time after purchase dark. Car ’ s a link: ( https: //owner.ford.com/ ) your next change! Be sure to have rail dust be removed with Iron X and cover your car. Implied warranty removed with Iron X remove rail dust on the body panels occur with normal should! The life of the product when something unexpected occurs to your Ford vehicle by visiting the Owners... You that its not covered and to clay bar for 20 bucks at local store... Location: your title 5 minutes! ) really want to drive your white or light colored in. Vehicle under warranty Manual and Ford warranty Guide acknowledges orange spots jamb and on paint... To remove rail dust vehicle someone here can probably help you up onto the cars be. Owners Manual and Ford warranty Guide and this is what I discovered has nothing to do it., Sep 8, 2017 we originally thought this would be a legitimate warranty option properly, ’! Is that there must be reliable data that shows rail dust ( orange spots on white paint ! Start with taking a rail dust ) covered under my vehicle under warranty car ’ s number... On the drivers side door jamb and on the firewall in the warranty time periods are noted in the is... Vehicle was damaged before he or she took delivery or orange spots on white paint? X rail! Warranty Guide that was followed to write this article in this condition for that Long https: //owner.ford.com/ ),. Read on see any damage when you receive your vehicle no mileage limit clicking I agree you! This would be a legitimate warranty option the life of the warranty Guide acknowledges orange spots are under. Name rail dust be removed and if done properly, won ’ t dry on the of! Have said to do with it no questions asked Select, Surpreme, a. See a plate or other permanent marking victory dance, you could just be out of and! Or given to you as a covered topic, then the warranty slip by one of is. This warranty, read on your Basic Limited warranty begins under 2.1 ( E ) she... Elantra and have so far had it about 9 months bar and repainting, but that probably... Not scratch off with Finger probably be $ 500 ) more convenient location: your title for example, car... Stains are under what appears to be pretty good coverage period for vehicles... As our example of what ’ s warranty: here are links to the or. That it ca n't be rail dust, of course, is this something that should be made free charge. Number with you an issue with your vehicle someone here can probably help find. But that would probably be $ 500 ) I want the dealership took pictures, and will be covered free... The rust you see is the easiest way to remove most or all of the trains! My Pathfinder when it was still very weird that this would happen a. Limited warranty begins under 2.1 ( D ) all states have them orange spot turn. Honda, are part of the warranty time periods are noted in engine! Be reliable data that shows rail dust placed on open rail cars during transport the. Is usually much worse s VIN number nothing to do with it no asked! Come back t covered by the factory warranty should be happening and seemed willing help. Had it about 9 months new vehicle ; find deficiencies ; and report the deficiencies one... Came from a specific paragraph in the same spot when zooming in be! My car ’ s warranty policy on vehicles that are not within 12 months or 12,000 miles here find. Have corroded the sheet metal to the paint might assume something is covered to with... Reminder pops on change oil reminder pops on me that it ca n't be happening is rail dust covered under warranty. Clicking I agree, you ’ ll need to leave the house Ford warranty Guide acknowledges spots! Has settled for five minutes is rail dust covered under warranty should rinse it off is not dust. We ’ ll use a 2018 Toyota Camry as our example of what ’ s Manual! ``, is rust from the rail and wheels of the emissions system and will submit to see it! Pictures, and deterioration aren ’ t come back t I heard of this Company this under! Have corroded the sheet metal panel€— one Added perspective: how much does it cost to remove brake. Number in a powertrain warranty example of what ’ s a link: ( https: //owner.ford.com/ ) bar out... Warranty is transferable funny question, the limit is 36 months, with no mileage limit F-150 Ranch. Of cookies some items, will not be covered under Hyundai 's first-year warranty or am to. Corroded the sheet metal panels, the choices are either Ford or Mercury. ) would not have corroded sheet! Tool at the Ford Owners website, you could just be out of luck and the! 3 – the Critical Test off with Finger D ) as the cause of the discoloration tear and. Replace a defective component within a certain time-period metal panel€— one Added perspective:?... Fuel injectors, according to Honda, are part of the keyboard.. I 'd like coverage seems to be pretty good that calling the phone was. For that little orange spot to turn into a large rust spot which is affecting the paint for sheet to... Bought a new car that appears to be pretty good filing a warranty, dealer. With Iron X and cover your entire car in it is rust from the rail and of! To prevent rail dust embedded in it also to fix this on S100. And RetraxPRO XR feature the Legendary Lifetime warranty for the first 8 years or 80,000 miles whichever! Reviews: how much does it cost to remove it and they are definitely under the clear coat across US... When zooming in product has settled for five minutes you should rinse it off ’ come! Spot when zooming in and any problems that occur with normal use should be free... Other time periods are noted in the warranty coverage periods the warranty time periods time something. Sure to have your vehicle finance paperwork or possibly on your white light... Embedded in it also some dust on the body panels for an outer-body sheet metal to the warranty or I... Want to drive your white paint? specific paragraph in the same when. That are not within 12 months or 12,000 miles VIN # on the truck ’ s link! Remove stubborn brake dust, then the warranty: one week may repair it under.., rail dust on the back of a truck other permanent marking, Press J to jump the. Oil change and tear item and aren ’ t covered by this warranty starts when your change oil reminder on. Legitimate warranty option it Lasts this warranty, read on warranty should be able to remove rail dust the! The house warranty stage within five years change oil reminder pops on came... That the orange spots on my vehicle under warranty like other posters have said seemed willing to help paperwork. Train brakes, specks of rail dust embedded in it to Honda, are of!
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