If you wish to charge an internal battery off the bike, firstly remove the battery cover (this will differ depending on your bike). Is there no boost in any of the assist modes (eco, normal, and high)? Store in a safe place out of the reach of small children to avoid letting them swallow by mistake. The light on the transformer just stays green. You are using an out of date browser. It may receive interference in the following locations or environments that prevents wireless communication from being performed correctly. Paris-Roubaix). Batteries have an adapter included to charge off the bike. Charge the battery on a flat surface indoors. Professional cyclists race on electronic drivetrains throughout the season, but once or twice a year youll see some of them swap back to mechanical gearing for the cobbled classics (e.g. Special battery This product can only charge a SHIMANO lithium-ion battery. Thing is, Shimano don't supply you with a plug in charger as such. Follow local regulations when disposing of used batteries. Exit Exits the Settings Menu and returns to the main display view. ). Handle the components carefully, and avoid subjecting them to strong shock. Not 100% sure tho. Shimano STEPS E8000 battery won't charge [closed], We've added a "Necessary cookies only" option to the cookie consent popup, Shimano Steps E6000 battery charge percentage falls abruptly. Now it's like bricked. Basic navigation is as follows. Red for two seconds: 50% 25% battery. It may not display this or other websites correctly. When using the shifting switch wirelessly, gear shifting is not performed when the switch is next operated if a certain amount of time has elapsed since the last time gear shifting was performed. If you leave the battery without charging it, it will cause the battery to deteriorate. A modern Di2 battery will lastbetween 2000 and 5000 kilometers per charge. If this is the case, try disconnecting and reconnecting the app. For charging your SHIMANO STEPS battery without removing it from your e-bike, the EC-E6000-2 charger provides fast charge times and a small connector. Everything was working well as it should. The LED changes as indicated in the figure each time the shift mode switches. Connect the battery charger's power plug to the electrical outlet. One other issue I have with this is that I cant see the speed and the covered distance in 1 screen..which brings me to my latest problem. I haven't dismantled the battery because I still hope that a Shimano dealer could reset it. If you are charging your battery in situ on the bike, simply lift the rubber cap to reveal the charging port (depending on the model, this will either be on the battery mount or the battery itself), and insert the charging plug. 2. You may believe that all electric bikes are the same - just turn on the battery and go! Put the cycle computer into connection mode. When used normally you can expect to get about 2500-3000km of riding out of a single charge, depending on how often you shift and how you shift. Blinking red five times: 25% 0% charge left. Other trademarks and trade names are those of their respective owners. Lift the rubber cap to reveal the charging socket and insert the charging plug. * You can check the latest functions by using E-TUBE PROJECT to update the software. Reconnect the charging cable after E-TUBE PROJECT is disconnected. Do not use a USB hub when connecting the cable to a PC USB port. Save my name, email, and website in this browser for the next time I comment. Wipe the connection terminals clean with a dry cloth, and then charge again. EV Exploded View. It is recommended that you read any agreements thoroughly before proceeding. Before storing your battery for long periods, you should first charge it to around 70% full. QM Quick Manual. SHIMANO SERVICE CENTERS . Be careful not to damage the charging cable. Foreclosure, Estate or in need of repair. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Add STEPS EC-E6002 Battery Charger to Compare Shimano BT-E6010 Electric Bike Battery. For information on how to install E-TUBE PROJECT, check the support website. Do not throw or subject this product to strong shocks. The light on the charger came on, the light flashed on the battery for. When youre ready to use the battery again, charge it fully. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. This is an issue that occurred in several countries. Help diagnose Jetson bolt charging failure, 2014/15 Easy Motion Evo City Error Code 12. The most up-to-date information is available on the SHIMANO website. They would not charge when the battery and charger were below 11degC and the battery was close to empty. These are labeled Update, Customize, and Maintenance. Is there any noticeable damage to the electric wires? I switch the battery on and off until the walk mode turns off. If any problems are found, consult your place of purchase or a distributor. Blinking green five times: 75% 50% battery. Does Counterspell prevent from any further spells being cast on a given turn? The best answers are voted up and rise to the top, Not the answer you're looking for? The lights on the battery do stay on when the system is on. You can cruise up to 185km on eco mode or ramp it up to power mode for an amazing 93km. Switching operation modes For the setting procedure, contact your place of purchase or a distributor. If there is a large amount of excess play in the pulleys and extra noise is generated while riding, replace the pulleys at your place of purchase. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. The following instructions and screenshots show the process on iOS. Before riding the bicycle, check the following items. Bike companies have sourced parts for their electric bicycles from many different manufacturers for a long time. Providing a seamless and easy ride from a standing start even on steep inclines. Store this product or the bicycle with this product installed in a cool indoor location away from direct sunlight and rain (estimate: 10 to 20C). Display Speed Adjust the speed displayed by a small percentage (up to 5%) in order to correct a discrepancy between the STEPS display and another cycle computer or device. How do you charge a Shimano bike battery? Difficulties with estimation of epsilon-delta limit proof. Adjust N/A with the M-E1 (Only applicable with electronic shifting) A conduction failure may result. You will see a yellow light on the charger and a green, flashing light on the battery to show that charging is in progress. The throttle lever and controls. SHIMANO EC-E6002 STEPS battery charger AU $119.20 to AU $132.00 Was: AU $165.00 AU $9.99 postage 76 sold Di2 Dura Ace 7970 electronic external battery mount short cage SM-BMR1 AB80 AU $75.00 AU $9.50 postage or Best Offer Shimano BT-DN300 Di2 Internal Battery for R8100/R9200 AU $199.44 AU $14.95 postage Overview of connecting for charging. Then use a different port in the junction box and check again. Shawne M 461 subscribers Subscribe 4.3K views 1 year ago My Shimano STEPS battery stopped charging. As always, we are always happy to chat with you about questions regarding this system. Press the mode switch until the green LED lights up. It worked fine on my last ride now it won't charge on the bike or when I take out the battery. and will a new battery work (plug'n'play)?". I've bought a new battery and it works without problems. Refer to "Product Lineup" on our website ( https://productinfo.shimano.com) for details about compatible batteries. I was thinking too that the cells are closely monitored by the microcontrollers and just bricked itself when the voltage started to increase. Handlebars must be free to move left and right without binding the wires. Its difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model. Be careful not to get water into the E-TUBE ports. I looked at the Shimano protocol and they put a challenge response between the bike and the battery in order to prevent replacing the cell. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Failure to do so may result in a low-temperature burn as the temperature of the battery charger can rise to 40 - 70C during charging. Does the odometer go back to zero once you have clocked up 10,000km? The battery will gradually lose its capacity to charging after repeated use. Do not damage, process, forcibly bend, twist or pull them, bring them near hot objects, place heavy objects on them or bundle them tightly together. For charging your SHIMANO STEPS battery without removing it from your e-bike, the EC-E6000-2 charger provides fast charge times and a small connector. If it still does not charge, contact the place of purchase. If the battery has become completely empty, charge it as soon as possible. Insert the charging plug into the charging port on the battery mount or battery. SRAM Red eTap has a slight back-up in that the batteries are interchangeable, so if the rear mech goes you can borrow the battery out the front and hopefully have enough shifts to make it home. If it still does not charge, contact the place of purchase. But it's not faulty, just the bms is too smart and shut down everything when I started to charge the cells bypassing the whole bms circuitry. I charged(CC/CV) just a little from 40.3v to 40.6v when i observed that the battery level indicator is not working anymore. Page 17 After charging, firmly close the charging port cap. I had the same with my 36v Neo Cross charger. your place of purchase or a bicycle dealer if this Download E-TUBE PROJECT from our support website (https://e-tubeproject.shimano.com). So this does not work for the regular battery? How do you ensure that a red herring doesn't violate Chekhov's gun. Your Shimano STEPS system now has the latest Firmware, ensuring the best performance possible. Learn more about Stack Overflow the company, and our products. The time required to charge a battery depends on the batterys remaining capacity and the ambient temperature. The bicycle could have a motor from one company and cranks from another. The head light is a Lzyne that is suposed to work with my E8000. If youre using an Android device, the prompts and process may vary slightly. The SM-BTR1 external battery that has been around for 8 years can ONLY be charged with the matching battery charger that runs on 110V AC current. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. To charge an internal battery whilst it is still on the bike, open the socket cap on the frame and insert the charging plug. Same I replaced the charger and all has been well since. Check the Ebike Battery. New shared architecture Drivetrain components from Shimano. Can you relate to this? Updating the Firmware can be done with the Shimano E-Tube Project mobile app for iOS or Android devices, or with the E-Tube Project software for Windows if you have the necessary linkage device to connect the STEPS system to your computer. Has anyone ever had an issue with the battery not charging? (J) Light icon: Indicates that the light connected to the drive unit is lit. Plug the charger into the power outlet and check that the green light on the charging lead is green. If its a Montague M-E1, feel free to call us to discuss further at 800-736-5348. If the problem persists,you should contact the place of purchase or an authorized Shimano dealer. Connect and share knowledge within a single location that is structured and easy to search. For Shimano Steps 5000: compatibility with the Shimano 4.4.8 version Minimum requirements: SM-PCE1 or SM-PCE2 interface, Windows 10 or newer, USB port, Internet connection. Somehow they managed to remove enough to allow contact. For trek ride+; trek ride plus (242 pages), Steps e6100 series total electric power system (62 pages), Manual will be automatically added to "My Manuals", Switching to [Walk] Mode (Walk Assist Mode), Connection and Communication with Devices, Installing and Removing the Cycle Computer, Switching between Displayed Traveling Data, Scooter Shimano Steps BT-E6000 User Manual, Scooter Shimano Ultegra R8050 Series Dealer's Manual, Page 7: Features Of Shimano Steps E8000 Series, Page 15: Handling And Charging The Battery, Page 16: Installing / Removing The Battery, Page 19: About The Functions Of The Assist Switches And Shift Switches, Page 20: Installing And Removing The Cycle Computer, Page 26: Switching To [Walk] Mode (Walk Assist Mode), Page 28: Current Gear And Traveling Data Display, Page 29: Switching Between Displayed Traveling Data, Page 49: Drive Unit Setting Data Backup Function, Page 52: Error Messages On The Cycle Computer. SHIMANO 7-speed transmission system. We buy houses. Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. The battery is an exhaustible item. Charge the battery and check again. I also learned about design patterns in automation testing, specifically the Page Object Model (POM), and gained hands-on experience in web automation using Selenium WebDriver. Youll start to feel your bike moving at two miles per hour. If the connection cannot be performed in the way described above, refer to the manual for your cycle computer. If its another manufacturer, then they might be able to act as a middleman with Shimano for support. Are there any abnormal noises coming from the derailleur? Its not a huge loss. Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. Bikes. If they are used while damaged, fire, electric shocks or shortcircuits may occur. You've probably already read the news that Shimano's Deore . Connect the battery to this product. > Do not extend the charging cable using an extension cable etc. Its that simple! Shimano STEPS, an acronym for Shimano Total Electric Power System, is a pedal-assist system for electric bikes. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. Both I and my dealer (Cooksons in Whitfield) couldnt clean it. When turning on your bike (which can be done by pressing the power button on the display or battery), you want to make sure you dont have your feel on the pedals. The shimano steps battery can be mounted on the down tube or above the rear wheel: Courtesy The current incarnation of the Shimano STEPS system has a 400W-capacity lithium-ion battery,. They found particles within the charger battery interface. The LED lamp turns off when the battery is fully charged, but this is normal. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act, BT-E6000 BT-E6001 BT-E6010 BT-E8010 BT-E8014 BT-E8016 BT-E8020 BT-E8035 BT-E8035-L BT-E8036, Charge with battery directly by using adapter, Fast charging time - charges to 80% of total capacity. They have great support for their system! Connect the charging cable to your power outlet and let charging commence! I have tried the programming manually (with the handlebar switches) as well as with the Shimano app with negative results. Do not apply excessive tension to the charging cable. Please observe the appropriate rules and regulations of the country, state or region in which you conduct your business as a dealer. How long does a Shimano Di2 battery last? I'm having the same problem. When Im riding at any of the speeds and stop to turn on the lights, I cant seem to get back to pedal assist. Periodically check the battery charger and adapter, particularly the cord, plug, and case, for any damage. often times when i turn on my new eBike, it appears to already be in walk mode and I have a hard time getting it out of this mode. It sounds crazy, we know. Was sent to Madison and returned within days at no charge to me. The motor is seven pounds and is incredibly compact, giving you a more balanced ride. For example, the power from the motor is carried through a Shimano-approved chain that is specifically designed for increased assistance provided by electric bikes. We have to wait for another winter before we can be sure. These limits are designed to provide reasonable protection against harmful interference in a residential installation. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Electric Bike Place. For maximum performance, we highly recommend SHIMANO lubricants and maintenance products. This means your STEPS battery will probably outlive your bike! The permanent software that runs on electronic devices is known as Firmware. Maximum Support: 400% Q-factor: 177mm Battery Capacity: External: 418, 504, 630Wh/Integrated: 504,. Is there a solution to add special characters from software and how to do it. For a better experience, please enable JavaScript in your browser before proceeding. Then all you need to do is connect the charging cable to your power outlet. Very informative. I am looking for a bit of advice as I am brand new to Di2, trading up from SRAM Red. I got a brand new bike and the motor is not turning on, Steps e7000, battery is fully charged, head display comes on and if I ride it the MPH changes so its not the magnet, battery lights show full and stay on, are they meant to stat on? I attached a headlight and still get beep beep. * In order to protect the system when the bicycle falls and is subjected to a strong impact, the RD Protection function will activate and momentarily sever the connection between the motor and the link, impairing the proper function of the rear derailleur. Available options are English, Franois, Deutsch, Nederlands, Italiano, Espaol. Check on the cycle computer to see if the connection has been successful. Where was the bike purchased? It's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. PRODUCT Yes it is a USB that goes into the charger port in the A/B connector. Voltmeter can test an ebike battery or charger voltage. , We're excited to announce that we are now a Serial 1 electric bike dealer! Searched for similar problems, and came across this thread. Its so frustrating. by Montague Bikes | Feb 5, 2021 | Maintenance, Tutorial | 22 comments. I still hope it can be reset somehow, even though Shimano would sell me another one instead of fixing this one. So you're free to choose where you plug in that USB. I would isolate as much wiring as possible and triple check all connections at every point in the system. It looks like you might have bypassed the charge controller on the pack and charged the cells directly? shimano 5000 36v 250w e bike, a week ago got it. If this is not observed, fire or bursting may occur. On my last ride I ran the battery all the way down until it shut off right before the final DH. Check the chain for any damage (deformation or cracking), skipping, or other abnormalities such as unintended gear shifting. > This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. The gears should be periodically washed with a neutral detergent then lubricated. #1 Has anyone ever had an issue with the battery not charging? Charging the bike should take between 1 and 3 hours, depending on the adapter used, as well as the remaining battery level. Pressing the button on the bottom of the display cycles through the available options for the data shown on the right side of the display, which includes: The trip distance, riding time, average and max speed, and cadence can be reset whenever youd like by holding down the button on the bottom of the display when each is shown on screen, or they can all be reset within the Settings menu.