Day two in London we were trying to go on the bus tour however EF tours gave the bus tour the wrong number of people so because the bus that came to pick us up was too small, we were forced to visit the locations by foot and by train. Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. I have been a group leader with EF for 10 years and they have been getting so bad that I will no longer travel with them. allego spac presentation lake placid skating rink how to get a full refund from ef tours. The swimming area was not separated in any way from boat traffic, nor was my son warned about possible boat traffic. However, we understand the existing account on file may be inactive, or that you may prefer a check to be sent to you by mail instead. The school uses them for all there spring break trips and this is very disappointing that they are doing this to us. We were told that other than the deposit and a small admin fee, all the rest of the money was refundable. Their initial flight was cancelled at 645pm and no one from ef tours was available to book overnight rooms so they could make their 6 am flight. how to get a full refund from ef tours Of course we were served a lot of pasta, but we also had braised beef in tomato sauce, gnocchi, and pizza. There were a total of 40 people on our tour. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. EF Explore America said in light of the uncertainty surrounding COVID-19, it offered the school three options. This hotel was a bit older than the Hiltons wed stayed in, but it was clean, spacious, and comfortable. He ended up sleeping on a towel laid out on the sofa with a travel neck pillow, that had been provided to him by his daughter from her room. consumer advocate is called the three Ps., WHAT YOU CAN DO WHEN YOUR TRAVEL COMPANY WON'T SEND YOUR REFUND. Had it been a different group of personalities, Im not sure how it would have gone. Call 877-485-4184 to enroll, EF Ultimate Break On the second night we had a traditional Alsatian dish called Flammekueche, which was sort of like a pizza with a creamy sauce. Seems a little steep for cancelling a trip that is still almost 2 years away. Has anybody been to the office of EF? Lunches were not included in the initial price of our trip and were paid out of pocket each day. The menu included a plate with 1 chicken drumstick, a handful of french fries, and a wimpy green salad with one tomato slice. Explain the situation and ask them to dispute the charge. Overall, the meals on our trip were pretty good, but could definitely have been better. Only a couple of people were given her contact information, which made communication confusing and difficult during our free time, especially when she got delayed during our free evening in Paris and our meeting time had to be pushed back significantly. I'll look into that. EF Tours are set up to be hosted by a local teacher who is then designated as the group leader. Teachers are incentivized with free and reduced price travel to recruit students to join their tours. Her itinerary, booked through Expedia, included several airlines. What can a COVID-19 Future Travel Voucher be used for? We had ample notice and knew what to expect. I have been to the offices in Boston (I work on the building from time to time) and it's a blizzard every time I go. Settling with a debit card, a check or even a wire transfer means the money is gone. The information provided typically includes the return deadline, eligible products, and the required documentation such as a proof of purchase. You can call EF Ultimate Break at 1-800-766-2645. For example, on our first full day of the trip, we visited the Tower of London. Between Florence and Rome, we spent the night at the Hotel Villa Ricci (not pictured). The teacher wouldnt return my phone call, or emails. Our lead teacher did this as well. You might not know all the answers, but you've got a friend in us! Interested students and parents are invited to attend informational meetings either in person or virtually where the group leader/teacher goes over the itinerary and any questions potential participants may have. HOW CAN THIS BE LEGAL??? All opinions are my own, and all costs were paid out of our pocket for this experience. This Arizona based company has been organizing dozens of tours for teachers and college professors all across the country for 30 years. They promised the moon, but did not deliver. The first was in 2018. Tour participants may also choose to upgrade the insurance for the tour. But some days lunch was great. What is a COVID-19 Future Travel Voucher? In my opinion they are if they hired them to insure these trips they should make good on there promises to get you to buy the insurance. If you need help with any problem,please contact us through this form. My AT&T bill is wrong. Friday 24 March - London, The O2. Usually if you haven't paid in full you could get a cancel for any reason insurance which will give you about 75% back. They canceled my flight. Our tour left some of these promises unfulfilled, but did give us a glimpse at some fantastic destinations in Europe and some amazing memories. Thats why weve enhanced our already top-tier, industry-leading coverage programs to provide even more choices, and to give travelers, families, and school communities the widest range of safe and flexible plans. A money grab. * (Smithsonian Student Travel repeat travelers will receive a The first thing to keep in mind is that there are alcohol restrictions with these tours. The Return & Refund Policies may vary widely among different types of products and sellers. CHICAGO (WLS) -- Countless study abroad trips have been canceled due to COVID-19, leaving many families out thousands of dollars. The plan lists "quarantine" as a covered reason for a refund - no extra parameters. Whatever you need, well handle it. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! Whatever you need, we'll handle it. That seems to be the question at hand here. Its been eight months. Stories like hers repeat themselves every hour of every day. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Recently I was notified by EF Tours that my child was cancelled from the tour after paying off almost whole trip price. Per the cancellation policy, there is a $95 non-refundable charge and a $300 cancellation fee. When my husband and I decided to send our daughter, we felt like one of us should go with her since she was only 15 at the time we went on the trip, and had not traveled internationally like this before. Before we get into that, it must be said that EF Tours operate fully independently of the local school district, and are not endorsed or supported by them whatsoever. $20 million net worth lifestyle appleton post crescent archives how to get a full refund from ef tours 07 jun 2022. how to get a full refund from ef tourshouse joint resolution 192 of 1933 Posted by . Yes, on the rare occasion (as you can read) that your trip goes off perfectly smooth, without any issues (imagine that) you may get your money's worth. Two years later they called and talked me into a 9-Day tour to Rome. Travelers remain able to exchange their reissued COVID-19 Future Travel Voucher up and until the originally stated expiration date for a refund of the amount on the original COVID-19 Future Travel Voucher less $565. That EF 12-Day tour was called "Europe with an Alpine Flavor." Four girls were placed in a room with one queen sized bed and two twin mattresses on the floor in London. When you travel with EF, you get the benefits of our 55+ years of experience and our unmatched global network. She had us walking everywhere (1 1/2 mile from our hotel to the bus stop each day. Once youve signed up for your EF Tour, youll be given access to a tour portal on the EF website where you can track your payments and what steps you need take next to participate in the trip. The front desk attendant seemed more than annoyed anytime someone from our group would approach them, and insisted that we all leave our keys at the front desk when leaving the hotel for dinner that night. This company is a fraud and steals money from families. Four boys were also booked in a room in London with only a king sized bed! They were both located about an hour outside of the city center, but that wasnt too much of a problem. To date I paid $1063 on this trip to Peru and canceling it over 1 year in advance due to unforeseen circumstances has cost me $560. nike nationals track and field backpack; 0 comments. lakewood board of education address; hyde park skatepark london; obituaries humphrey, nebraska Menu Toggle. This hotel was significantly older than the other three we had stayed at, but it was still clean and comfortable. Make sure to include all relevant information, such as the date of the transaction, the amount of the refund requested, and any evidence you have of your dissatisfaction with EF Tours. You can call EF Ultimate Break at 1-800-766-2645. Does anyone have experience with this type of thing? So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. A COVID-19 Future Travel Voucher can be exchanged at any point prior to its stated expiration date for a cash refund option based on the original scheduled departure date of the tour program. But in Paris, a visit to Montmartre was abandoned, even though our dinner restaurant was within a mile of the historic location. Again, we found these rooms to be clean and pretty comfortable. She collected it before we left. 8 weeks.It has been 8 weeks so my son contacted the insurance company and was told the money would be put back into our account between June 20 to 25th. I work for a competitor of EF and have about a million reasons why groups that go with them get ripped off. You're in!) Press question mark to learn the rest of the keyboard shortcuts. EF will make accomodations for those with specific dietary needs, such as gluten free or dairy free meals. They need to be outted with their unfair business practices. Consumers who booked domestic trips through the EF Explore America tours program should call 888-333-9756 to request a refund. I cant guarantee this Ive advocated many cases where a company promised a refund in writing but it can help.