The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. Order ID [protected] The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. Viagogo has advised customers who cannot attend a rescheduled event to. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. I have not yet received a refund for the above tickets. This Agreement shall be governed by and interpreted in accordance with the Swiss laws. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; Our street address is 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. viagogo AG is registered in Switzerland under number CH-270.3.014.628-0. They should CLEARLY note that if you cancel your sale you will be charged with 50 euro! Why can't I see my order or sale in my account? How Is Technology Changing How We Treat avarey947? On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. After reading a lot of negative reviews, I had second thoughts. Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true Note that the Seller may or may not be required to charge you sales or value added tax on the sale of your ticket. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. 2.7 Payment Authorization. If You do not qualify, do not use the Services. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. Takes a few years for people to realise they are dodgy. Seriously people need to take responsibility for themselves. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. HAND Children are the Future. I bought 4 and spent 440 whilst tickets are still on sale for 40 each. You may only use the Services if You can legally enter into and form binding contracts. Ticketing site Viagogo will have to sell all of StubHub's business outside North America to satisfy competition concerns. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. https://www.businessinsider.com.au/the-incredible-story-of-h. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). viagogo charge for cancelling sale - thegamersblog.com 2.3 Username and Password. You also agree not to separately contact the Buyer at any time for any reason. This was a missold ticket, not at all factual to the concert. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. How can Viagogo get away with charging such big fees? Hi i am very annoyed and feel very let down by your team. Note that Your payment may be withheld if you violate this clause. We often link to other websites, but we can't be responsible for their content. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. 3.4 Indemnity. Tickets may be substituted with comparable or better seat locations with the Buyers approval. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. Once the Buyer finds a matching ticket, the Buyer notifies Us with an "offer" that the Buyer is willing to purchase the ticket. The event was cancelled for 25/6 due to s terror attack at the Manchester arena. For Customer Service enquiries, please visit our help centre. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. 23rd May 2017 - tickets are available to download so my next question is how are they going to know if the buyer successfully gains entry. I'm confused. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. They were selling 3 lots of tickets all showing where you could be seated in the O2. Note that the Seller may or may not be required to charge you VAT on the sale of your ticket. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. I'm Travelling - where and when will I receive my tickets? Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. 2.9 Seller's Confirmation Obligation. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to Contact Us to report the issue. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. Order Number [protected] I was directed to Viagogo site NOT an official site and find I have now paid $747-85 for tickets valued at $329. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. viagogo charge for cancelling sale - jjbluesbar.com Ticket listings are a representation of actual seat location. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. We do not charge any fees for relisting tickets that you have originally purchased from us. We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. This is so we can promote the sale of tickets and items that You list for sale. I am incredibly irritated by the atrocious lack of support I've received from viagogo customer service over the past few days. 7.2 Copyright. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. 3.3 Laws and Regulations. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). Report a violation. Please wait for me to edit this post before posting please false representation/ unethical behaviour. viagogo charge for cancelling sale - kadinlarsokakta.org I wouldn't think it could be that improbable to query this as they have all the data available for them. It was too late by the time we received your email to book things in. 6.2 Waiver of Consequential Damages; Liability Limit. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. Event dates, times, venues and subject matter, which are listed on the ticket, may change. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Editor, Marcus Herbert. The price of 2 tickets was $290, and the fees were $100 - around one-third of the ticket price. I haven't received an email confirming my order. Note that Your payment may be withheld if you violate this clause. My order ID is [protected]. The ticket was sold as 150 capacity, Yes No Contact Customer Support Regional Settings All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. 2.10 Seller's Confirmation. ; . We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 2.6 Pricing Formats. 2.3 Username and Password. 2.15 Claims under the viagogo Guarantee. This is so we can promote the sale of tickets and items that You list for sale. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on the Site. When booking on viagogo, even when you select the amount of tickets you want e.g. Viagogo says I've been paid but the bank transfer never took place. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. viagogo - Buy & Sell Concert, Sport & Theater Tickets Sellers should use our automated online confirmation process. Note that this is separate from any Tax viagogo is required to charge on its fees. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against all liabilities, costs and expenses (including reasonable attorneys fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. You warrant that you are over 18 years old and have the legal capacity to make the transaction. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. Why is the price printed on the ticket different to what I paid? I will never use this service again, and you need to remove the 100% guaranteed tickets as this is not correct. 2.5 Tax on Seller Proceeds. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. - The horrible price that I was charged for hockey tickets. I immediately emailed them to say I wanted a refund when I realised how much the official tickets were still being sold for. On the web site it claims I have been refunded so I cannot send an enquiry. Jason Ridout, Listing number [protected] viagogo charge for cancelling sale - shopsindian.com 2.11 Ticket Fulfillment. I bought two tickets for $355.52 to Louis Theroux for the Melbourne venue on 19/01/2020 and thought I was buying it through My name is Georgette Roy of Fredericton, N.B. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. I bought 2 x Guns and Roses tickets for Sat 17 Jun. Order number: 9164448 we are looking into it, had to call back again to be told still looking into it ! 3.3 Laws and Regulations. 14th June 2017 - was on hold for 25 minutes then told to email as event was more than 72 hours in advance Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. 2.6 Pricing Formats. Click here to get notifications about new complaints of Viagogo. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the "Sell" link on the event that you have tickets for. Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? During this time, the Site will be temporarily unavailable. Please remember that you will not be paid for this sale. 10 Things Most People Don't Know About anyabraddock. viagogo charge for cancelling sale. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. 2.9 Notification. 2.12 Ticket Fulfillment. 4.2 Stolen Property. 6.1 No Warranty. At no time do We provide the Buyer's payment information to the Seller. Tickets came for 25/6/17. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. montgomery school calendar meny a. Wanting to cancel sale on viagogo deleted1832113 10 Posted 6th Oct 2017 I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. 6.5 Tax Indemnity. Additional information can be found in our FAQs and on the ticket details pages. shawn mendes tickets order no [protected]. money was still taken out! For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. The thing that upsets me the most is the fact that I could have used a different website to buy the tickets, and right now I'd be going to my dream concert. viagogo charge for cancelling sale - discovermade.org Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. I wanted to attend the BBC's The Biggest Weekend festival and found three tickets on secondary ticketing site Viagogo, [where people who have bought tickets can sell them on]. Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. I am responsible in delivering legitimate tickets to the buyer not responsible for them going to the event. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. Hello No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. You and We are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. mrs browns boys show tickets - no tickets. viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. Shouldn't someone be keeping track of sales and preventing things like this from happening? 3.4 Indemnity. We may also first deduct any amount you owe us from any amount we owe you. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. How do I find tickets I've already downloaded? 2.13 Seller Payment. How do I find tickets I've already downloaded? You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. VIAGOGO scams their customers, DO NOT USE IT. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. 8 tickets, it makes it very clear that the price displayed is PER TICKET. I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. Copyright (c) 2006-2023, viagogo AG. 13th June 2017 - made a call to the customer service and was told to email 16/06/2022 . These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). When listing seated tickets, all tickets in the same listing must be consecutive seats. Please contact me via email or call me. Editor, Marcus Herbert. I called back of which a different agent explained the situation and no tickets were available. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. Note that this is separate from any VAT viagogo is required to charge on its fees. Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogo's agreement with Paris Saint-Germain . 5.1 Investigations. Rating: File your complaint. This is misrepresentation. You and viagogo are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. I am disgusted that tickets were sold when they were not there to sell plus not being informed and no tickets or even refund to purchase more tickets. After check out the price all the sudden had gone upto100. 5.2 Violations, Termination and Suspension. Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. I want to go to the rearranged concert or receive a full refund as the error was Viagogo's. You tried to sell the tickets, a buyer agreed to buy the tickets and then you pulled out "due to unforeseen circumstances"?? It's not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. So; I went on the hunt again, and found some more decent(ish) tickets for the extortionate price of 500.44 ([protected]) with an absolutely absurd bookin fee, but again, I'm not here about the price, I'm here because, as you can probably guess, early this morning I received another email informing me that the purchase had AGAIN been cancelled.