Check the power supply fuse, and inspect floating cord closely those are the usual suspects. Older styles also had ball bearings that went missing, or the internal spring may be faulty. One should be placed just after the back-up valve, which should be about 30 from the cleaner head. My robotic cleaner is 4 years old. Learn more about pool care and repair. For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. Do you think I need a stronger pump? First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. 1)Shaft Seal. Another tip is to redirect the return fittings to spray straight down when returns spray water outwardly, they can push the cleaner hose, directing the cleaner away from areas beneath the wall return. Or a new pool cleaning machine? To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. I have an electric, Jacuzzi brand automatic that is only moving one direction? Other polaris hose tangling problems can occur from bad hose swivels, not swiveling well, or from a hose that is too long for the pool should reach the furthest corner of the pool, plus 3-5 ft. Any suggestions on a fix? Another potential problem is an air leak in the cleaner hose or the pump. The hose determines how much room the cleaner has to move in your pool. If not, follow the hose until it meets the lower ring, or manifold, and try to unclog the orifice there. Any ideas? If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. "width": "611", You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. Change the direction or cleaning pattern of the cleaner if its stuck in a corner of the pool or stuck up against a step. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. I watched it and its running into the wall and staying put, refusing to reverse. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. If either one is clogged with leaves and other debris, clean them out to increase water flow. Played with the skimmer valve, thats not it. If it's clogged, remove it from the hose and return jet, and rinse it to dislodge and dispose of the debris. Hi, if the skimmer is empty, pour a little dish soap (just a few drops), to act like a lubricant. Brochures & Manuals. When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump. Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. If not, thats an important part of installation. Is there an option like this for the bottom of my stairs? Pressure coming out of the filter back into the pool is solid and is the same whether the cleaner is running or not. Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. Hi Jeff, are you using an extension cord? "headline": "Automatic Pool Cleaner Troubleshooting Guide", Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. Behind the scenes is a lot of cuddles and play time. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. Specialties: We specialize in swimming pool tile cleaning, swimming pool tile repair, calcium removal from fountains and other water features. Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. The wires inside the cord can short or fail, esp. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. If the cleaner is going behind ladders or handrails and getting stuck, use a ladder guard. Ive seen pool guards for in ground pools that attach to the sides of the stairs. department of energy. "primaryImageOfPage": { (2023) J-300 Owner's Manual. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. Established in 2005. Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. While you have it detached, check to find out if the quick disconnect is broken. Probably just need to add or replace a few hose floats for this issue. If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. 05 Adjustments to the adjustment arm (the one with the spring on it) can provide a bit more room or play between the parts. Additionally, use the test meter to check that the power is reaching the motor. Hi l have a zodiac robot cleaner that wants to clean the walls not the floor. Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). What you have to do is put the pool pulse on the end of the hose . Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. I have read several comments about too much pressure. Check this and also make sure that the cleaner has about 30 psi to operate. Turn the unit off. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. The booster pump should be on and the filter pump should also be running at the same time. whew! Pressure gauge installed without sealant or teflon tape. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). Suction side pool cleaners typically are not designed to clean pool features (waterfalls, steps, or ladders). In Stock, 22 available. Marin Pool Service 101 Pool Cleaners, Pool & Hot Tub Service Serving Novato and the Surrounding Area Closed Request a Quote Bay Area Spas 63 Pool & Hot Tub Service Serving Oakland and the Surrounding Area Closed Request a Quote Clear & Clean Spa Service & Repair 51 Pool & Hot Tub Service Serving San Francisco and the Surrounding Area Closed 20# silica. Hey guys and gals, DO YOU NEED A NEW POOL COMPANY?! "dateModified": "5/22/2012", Some wall connections with o-rings may need lube, to make them lock into place easily. Hi there ah you have an old Baker Hydro skimmer, it sounds like. JACUZZI MANUALS AND USER GUIDES. Why isnt my robot cleaner cleaning the algae in my pool i have shocked my pool several ti.es and the stuff falls to the bottom Of my pool but my robot wont pick it up. Eg. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. my polaris 360 floats. Get to the wall, stops, wont climb and will not go into reverse. On our Polaris turtle cleaner it wont turn directions. The motor is the power of the operation. If one wheel turns and the other doesnt, look for anything blocking the wheel. I have an aquabot and it is spitting all the dirt back out of the top of it. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. Also make sure that your hose is not too long, remove a section if there is excess hose. We bought a new shark. Backwashing helps, but never as good as it used to go all the time. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. Jacuzzi Repair 1. Older cords can break, or if chewed by a dog . Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. So its sucking up dirt. First, put your hot tub cover back on and let the heater do its job for about 24 hours. For flow below 5 or RPMs below 11, you will need more flow. What can be wrong. Pump shafts spin at almost 3500 rpm, create tons of friction, and produce heat which can eventually make some parts break down. Only 4 left in stock - order soon. 1. Purchase a new hose if your current one is too short for your pool. It only moves when you first connect it to the jet. It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. Any ideas? I have suction in all of the hoses. The hot tub spillway runs 0900-1030 too. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. I have a legend platinum cleaner. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. TROUBLESHOOTING SAND FILTERS: Inspect. Or if chlorine tablets are used in the skimmer basket would weaken the plastic over time. "caption": "In The Swim Blog" Find a Dealer. Tangled pool cleaner hoses are usually the result of waterlogged or poorly placed hose floats. Top Pro. If the ball is not moving, then there may be pressure loss, perhaps in the hose or internally, some leakage of water, or it may just need more pressure by plugging another return line, cleaning the filter or other means. If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. SAND BACK TO POOL. Do an RPM test by holding the cleaner under the water surface and counting wheel revolutions for 15 seconds, then multiply by 4. (2020) Jacuzzi Play Owner's Manual. I have an Inferno 2 XT-6 robotic pool cleaner that is still under warranty. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. 60. Sowing Seeds Of Success LLC 1 day ago. Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. $10.59 Add to Cart. The main reason for this type of issue is typically a congested pool filter or clog at the intake hole at the bottom of your pool cleaner. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. Cleaners Salt & Swim Troubleshooting Assistant. If this still does not remedy the issue, reset the heater directly. This. Find many great new & used options and get the best deals for Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool Cleaner Cover at the best online prices at eBay! Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. Hot tub pumps are hot. And I have tried this on three different outlets with the same results. Hi Fred, is the o-ring missing or damaged? Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it. Thanks. Turn the cleaner upside down on dry land and turn the power supply on. Air will leak into the system if the connections are loose or if the hose is damaged. Check also that pump basket and impeller are clear, and pool filter is clean. new o-ring or new wall fitting (esp. Request a Quote. If the cleaners hose length isnt the problem, inspect your pools return jets. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. We put it in and it will go to the other side of the pool on its own but when it get there it just starts.